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AI Adoption & Governance (Copilot)
At RiskEnterprise deployment of Microsoft Copilot and AI tooling across all business units, with governance framework to ensure responsible, traceable, and effective AI use.
DRI: Dr. Priya Nair · Chief AI & Data Officer·Dec 2025 → Sep 2026
1.9
maturity score / 4.0
Rollout Completion42%
Started Dec 2025Target Sep 2026
Live Signal Readings
14 signals from 5 sources
JiraOwnership & Accountability
AI Use-Case Backlog — Unowned Items
Feb 27, 2026·Confidence: 91%
23tickets
+18.4
JiraFollow-Through & Cadence
AI Pilot Sprint Completion Rate
Feb 27, 2026·Confidence: 88%
61%
-8.2pp
JiraEscalation Clarity
AI Ethics / Risk Review Blockers
Feb 26, 2026·Confidence: 95%
7open
+40
ServiceNowLoop Closure
Copilot Support Tickets (Last 30d)
Feb 27, 2026·Confidence: 93%
187tickets
+24.7
ServiceNowFollow-Through & Cadence
AI Incident — Hallucination / Output Error
Feb 26, 2026·Confidence: 87%
14incidents
+55.6
M365 TelemetryAlignment & Context
Copilot for M365 — Active Users
Feb 27, 2026·Confidence: 96%
42%
+6.1pp
M365 TelemetryFollow-Through & Cadence
Copilot Prompt Acceptance Rate
Feb 27, 2026·Confidence: 90%
38%
-4.5pp
M365 TelemetryLoop Closure
AI-Generated Content Reviewed Before Send
Feb 25, 2026·Confidence: 84%
29%
-9.1pp
Glint / WorkdayAlignment & Context
Employee AI Readiness Score
Feb 24, 2026·Confidence: 89%
46/100
-3.2
Glint / WorkdayDecision Transparency
"I understand how AI decisions affect my work"
Feb 24, 2026·Confidence: 91%
34%
-6.8pp
Glint / WorkdayOwnership & Accountability
Manager Confidence in AI Governance
Feb 24, 2026·Confidence: 86%
41/100
-5
Slack / TeamsEscalation Clarity
#ai-tools Anxiety / Concern Messages
Feb 27, 2026·Confidence: 78%
312/week
+67.7
Slack / TeamsAlignment & Context
AI Governance Channel Engagement
Feb 26, 2026·Confidence: 80%
18% of staff
-12
Slack / TeamsLoop Closure
"Will AI replace my job?" Sentiment Cluster
Feb 27, 2026·Confidence: 76%
48% of AI msgs
+31.4
Governance Insights
5 insights synthesized from signal data