Governance Intelligence Brief
Situation Assessment
As of February 27, 2026, the organization's governance maturity sits at 2.25 / 4.0 — in the Emerging-to-Evolving transition zone. Across 3 active change initiatives, signal intelligence from Jira, ServiceNow, M365, Glint, and Slack reveals a consistent pattern: process investment is outpacing enablement investment, creating a governance gap between stated progress and observable outcomes.
The M365 Copilot Rollout — the highest-visibility initiative — is at risk. Overall activation stands at 73%, but the 201-500 employee segment is stalled at 58% with escalating AI anxiety signals. Critically, the governance model has over-rotated on announcement cadences (38% of effort) while under-investing in AI confidence building (10% of effort). Prompt acceptance rate has declined 3.2% despite increased communication volume — employees are activating Copilot but not trusting its outputs.
The Technology Org Restructure presents the most urgent governance risk. Decision transparency has collapsed: 47 unanswered "why" questions per week in Slack, a clarity score of 44/100, and a decision log that has not been updated in 11 days. Without immediate intervention, this will compound into a trust deficit that will outlast the restructure itself.
The ITSM Migration is on track and provides a governance model worth replicating: P1 incidents are down 30%, change management gate compliance is at 89%, and the QBR cadence is functioning as designed.
3 Things That Demand Your Attention This Week
Assign DRIs to 14 open Copilot rollout blockers — avg age 11 days
Jira shows 14 unowned blockers. ServiceNow confirms 68% of AI concern tickets originate from teams with open blockers. Every day without a DRI is a day of unanswered AI anxiety questions compounding.
Publish a decision log update for the org restructure — 11 days overdue
Slack sentiment analysis shows 47 unanswered questions per week. Glint clarity score is 44/100 and declining. Trust is being withdrawn one unanswered question at a time.
Shift Copilot rollout governance from announcements to AI confidence building
Prompt acceptance rate is declining despite increased communication. The signal is clear: employees are activating Copilot but not trusting its outputs. Reallocate 2 all-hands slots to Copilot lab sessions addressing AI displacement fears directly.