Governance Registry
Project Completion Registry
Completed projects entering governance lifecycle — entry, hypercare, and sustained review
Quick Import from Jira
Total Projects
4
Pending Entry
1
Pending Plan
1
Hypercare Active
1
In Gov. Review
1
People Impacted
6,270
Lifecycle Pipeline
Jira · smithfamilyusa.atlassian.net · ATX (SCRUM)
| Project | Status | Impacted | Launch | PM / Sponsor | Metrics | Source | |
|---|---|---|---|---|---|---|---|
M365 Copilot Rollout — Phase 1 Organisation-wide deployment of Microsoft 365 Copilot to all 3,200 licensed users, covering Word, Excel, Teams, Outlook, and PowerPoint integrations. Phase 1 covers the 1–200 employee segment and all senior leadership. M365CopilotAI | Hypercare Active | 3,200 | 2025-12-15 | Sarah Chen CTO — David Park | 50% | Monday | |
Technology Organisation Restructure Consolidation of 6 technology sub-teams into 3 product-aligned squads, with updated RACI, reporting lines, and role clarity for all 820 Technology staff. Org DesignRACITechnology | Governance Review | 820 | 2025-10-31 | James Okafor CTO — David Park | 100% | Monday | |
ServiceNow ITSM Upgrade — v2024.2 Major version upgrade of ServiceNow from v2023.1 to v2024.2, including new CMDB auto-discovery module, updated SLA engine, and integration with Azure Monitor for incident correlation. ServiceNowITSMCMDB | Pending Hypercare Plan | 450 | 2026-02-14 | Priya Nair CIO | — | Monday | |
Zero Trust Network Access — Phase 2 Extension of Zero Trust controls to all remote access endpoints, replacing legacy VPN with ZTNA for 1,800 remote workers. Includes device compliance enforcement and conditional access policies. SecurityZTNAZero Trust | Pending Entry | 1,800 | 2026-03-01 | Marcus Webb CISO — Anita Sharma | — | Monday |