Governance Advisor
Prescriptive recommendations to advance maturity and transform communication during change
Composite maturity score if all committed actions are completed vs. no-action baseline. Target: 3.0 / 4.0
Employees are receiving change communications but have no visible evidence that their feedback is being heard or acted upon. This is the single largest driver of the AI anxiety cascade.
Developing (Stage 2)
Established (Stage 3)
Feedback loop closure rate ≥ 80% within 48h of announcements
Trust in leadership communication score ≥ 70/100 (Glint)
Broadcast mode: Leaders push announcements and assume receipt equals understanding
Dialogue mode: Every announcement is followed by a named "heard & responded" post within 48h, surfacing the top 3 employee questions and leadership's direct response
Introduce a "Heard & Responded" cadence: within 48h of any change announcement, a named leader must publish a visible response to the top 3 questions surfaced in Slack/Glint
Create a "Change Questions" Slack channel per initiative where employees can post questions and a named DRI must respond within 24h — make it visible to all
Add a "What we heard / What we did" section to all-hands decks, showing 3 employee concerns from the prior month and the governance response to each
Expected impact: Directly addresses the primary driver of the AI anxiety cascade — projected to reduce displacement-related Slack mentions by 40% within 4 weeks of implementation
Recommendations are generated from signal data and the Engagement System Maturity framework. They represent governance guidance, not mandates. All actions require human judgment before execution.